Job Description

"Wish You Were Here!"

Costco Travel is one of the fastest growing subsidiaries of Costco Wholesale - often rated as one of the best "to work for companies" in the world . We provide leisure travel to the millions of Costco members throughout North America. 

Costco Travel is seeking outstanding individuals to join our Issaquah Contact Center. Our Travel Reservation Agents assist Costco Members with booking their dream cruise or vacation package. Apply now and you could start your new, fun, travel industry career in a matter of weeks.

These positions fill up quickly so if you are interested, please fill out your application today.

Costco Travel offers:

• Hybrid work from home
• Stability
• Great pay
• Great benefits
• Career growth
• Friendly and supportive work environment

Position Summary

Our reservation agents assist Costco members in the planning of their vacation travel, with a focus on first-call resolution in a fast-paced call center environment.

Job Duties/Essential Functions

• Handles member calls in a friendly and efficient manner. 
• Uses airline and in-house computer systems to make member reservations. 
• Confirms reservations accurately. 
• Communicates members’ needs to other support departments. 
• Regular and reliable workplace attendance at your assigned location.

 

Experience, Skills, Education & Licenses/Certifications

Required:

• Effective listening and communication skills. 
• Excellent customer service skills. 
• Typing speed minimum of 30 words per minute. 
• Detail-oriented approach to work.

Recommended:

• Sales experience (preferably phone sales). 
• Travel industry experience. 
• Call center experience. 
• Able to thrive in a fast-paced, growing work environment. 
• Experience with Microsoft Outlook, Word, and Internet Explorer. 
• Scheduling flexibility to meet the needs of the business including nights, weekends, and holidays. 
• High school diploma or GED

Other Conditions  

• Management will review the Job Analysis for this position prior to a job offer.

Compensation: $21.00-$32.90 
Starting Pay: $21.00 per hour (regular increases based on hours worked)

Work Schedule
Hybrid remote work schedule available after 6-months of continuous employment.

Please click here to receive a copy of the Costco Applicant Information Privacy Notice.

Job Tags

Hourly pay, Full time, Remote work, Night shift

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