Job Description

Modern Home Technologies LLC 3301–3471 N.W. 55th Street Suite 3467 modernhometechllc.com Full-Time Position | Monday–Friday | Benefits | Weekly Pay Modern Home Technologies LLC is currently seeking an organized, professional, and customer-focused Office Administrator / Customer Service Coordinator to join our growing team in Fort Lauderdale, Florida. This is a full-time, in-office position ideal for someone who enjoys working with customers, coordinating schedules, staying organized, and supporting a busy team. The successful candidate will play an important role in ensuring our customers receive prompt, professional service from their initial contact through installation and ongoing service. Compensation & Benefits * $25.00–$30.00 per hour * Full-time employment * Weekly pay * Benefits package after 90 days * Performance bonuses and incentives * Paid training * Stable, year-round employment * Career advancement opportunities Key Responsibilities * Answer incoming telephone calls and respond to customer emails * Assist customers with questions regarding products, appointments, installations, service, and general inquiries * Schedule appointments for sales representatives, installers, and service technicians * Coordinate daily and weekly installation and service schedules * Confirm appointments and communicate scheduling information with customers * Follow up with customers regarding appointments, installations, and service work * Maintain accurate and up-to-date customer records * Enter and update customer information in company databases and CRM systems * Process contracts, invoices, payments, and other customer documentation * Assist with preparing and organizing paperwork for installations and service calls * Communicate with sales representatives, installers, service technicians, and management * Help resolve customer concerns professionally and efficiently * Perform data entry and database management * Maintain organized electronic and physical files * Assist management with general administrative duties * Perform other office and customer service responsibilities as required Qualifications * Previous office administration, receptionist, scheduling, or customer service experience preferred * Excellent verbal and written communication skills * Professional and confident telephone manner * Strong organizational and time-management skills * Excellent attention to detail * Ability to manage multiple tasks and priorities in a fast-paced office environment * Strong customer service and problem-solving skills * Dependable and punctual * Positive attitude and professional appearance * Ability to work effectively both independently and as part of a team Computer Skills Candidates should be comfortable working with computers and learning new software. Experience with the following is preferred: * Microsoft Office, including Word, Excel, and Outlook * Google Workspace * Customer relationship management (CRM) software * Appointment scheduling software * Email and electronic document management * General data entry and database systems Previous experience with CRM or scheduling software is considered an asset; however, training will be provided. What We Offer Modern Home Technologies LLC offers a professional and supportive work environment with opportunities to grow as our company expands. Our team members enjoy: * Monday through Friday work schedule * No regular work on recognized company holidays * Weekly pay * Paid training * Benefits package after 90 days * Performance incentives and bonus opportunities * Stable, year-round employment * Supportive management team * Opportunities for increased responsibility and career advancement Position Requirements Applicants must: * Reside in the Greater Fort Lauderdale/South Florida area * Be legally authorized to work in the United States * Be available for full-time, Monday through Friday employment * Have reliable transportation to and from our Fort Lauderdale office * Be comfortable working in a busy, customer-focused office environment This is an in-office position and is not a work-from-home or remote position. Apply Today If you are organized, dependable, enjoy working with people, and are looking for an opportunity to grow with a developing company, we would like to hear from you. Please submit your resume along with a brief description of your office administration, scheduling, or customer service experience. Modern Home Technologies LLC is an equal opportunity employer. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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