Salesforce Nonprofit Cloud Administrator Job at VDart Inc, Remote

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  • VDart Inc
  • Remote

Job Description

Job role : Salesforce Nonprofit Cloud Administrator

Duration : 3 to 6 months

Location : Remote

Job Description

Salesforce Nonprofit Cloud administration experience MUST

A direct client of Robert Half is completing a year-long migration from Salesforce NPSP to Nonprofit Cloud and needs an experienced Salesforce Nonprofit Cloud Administrator to support the new environment following go-live.

The organization has already completed a soft launch and is entering its final month on NPSP, with full cutover scheduled for October 15. This will be a dedicated Nonprofit Cloud administration role focused on platform ownership, user support, security, and ongoing optimization after go-live.

Day-to-Day:

  • Administer and support the Salesforce Nonprofit Cloud environment
  • Manage users, roles, permission sets, sharing rules, and access controls
  • Support fundraising, gift processing, recurring donations, donor management, grants, and case management
  • Troubleshoot user issues and resolve functional or configuration-related problems
  • Maintain reports, dashboards, workflows, and platform configurations
  • Partner with business stakeholders to understand needs and recommend solutions
  • Support user adoption and help the organization transition from NPSP processes
  • Clearly communicate why access may be more restricted under the new security model
  • Reinforce need-to-know access policies while helping users adjust to the cultural shift
  • Identify opportunities to optimize the platform following go-live

Musts:

  • Hands-on Salesforce Nonprofit Cloud administration experience
  • Strong understanding of the Nonprofit Cloud data model and functionality
  • Experience supporting nonprofit fundraising and donor-management processes
  • Knowledge of gift processing, recurring donations, grants, and case management
  • Strong Salesforce security experience, including granular permissions and access controls
  • Ability to communicate technical and security decisions to nontechnical users
  • Strong ownership, troubleshooting, and stakeholder-support skills

Plus:

  • Previous NPSP-to-Nonprofit Cloud migration experience
  • Experience supporting a newly implemented environment during post-go-live stabilization
  • Background in user training, change management, or adoption support
  • Salesforce Administrator or related Salesforce certifications

Job Tags

Remote work, Shift work

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