Salon Manager Job at FACE FOUNDRIÉ, Miami, FL

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  • FACE FOUNDRIÉ
  • Miami, FL

Job Description

About FACE FOUNDRIÉ:

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.

FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 70+ locations open and is continuing to expand nationwide with 100+ open by the end of 2026.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Operations Responsibilities:

  • Demonstrates high standards in customer service

  • Meets financial metrics including: service revenue, average ticket, client count, rebooking and product sales

  • Identifies opportunities for growth such as, staffing, scheduling and coaching

  • Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.

  • Conduct regular performance reviews and provide constructive feedback to enhance team performance

  • Create and maintain staff schedules to ensure adequate coverage during peak hours

  • Responsible for store's inventory

  • Helps forecast sales, growth trajectories and expansion plans.

Financial Management

  • Collaborate with the store owner to develop and manage the salon budget.

  • Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth.

  • Implement strategies to achieve sales targets and profitability goals.

Customer Service

  • Oversee the delivery of high-quality services and ensure client satisfaction.

  • Address client issues and concerns, providing resolutions in a timely and professional manner.

  • Maintain a positive and welcoming environment for clients and staff.

Training and Servicing

  • Responsible for performing services on guests and leading by example

  • Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team

  • Responsible for identifying the professional development needed for each staff member

  • Ensures all technical service and product trainings are attended

  • Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.

Marketing

  • Work with makreting team to develop and execute marketing strategies to attract new clients and retain existing ones.

  • Coordinate and promote special events, promotions, and collaborations to increase salon visibility.

  • Assist with Social Media as needed

Job Types: Full-time

Availability: Some Nights and Weekends are required

License: Esthetics License is required

Experience: One year of Salon Manager experience is preferred

Travel: As needed to neighboring locations

Job Tags

Full time, Night shift, Weekend work

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