Job Summary
Responsible for managing daily service and financial performance including departure and delivery to the customer. Provide tier 1 logistic service provider support; tier 1 is defined as resolve and support root cause identification, day-to-day execution, resolution of challenges and opportunities, and customer implementation/disengagement.
This position also involves management of financial components and deliver process improvements that drive efficiency and helps to ensure budget accountability and cost savings opportunities. This means support of the Customer Service teams along with courier partnership requests be completed in a timely manner meeting all expected service level agreements.
Responsibilities
· Service Management:
o Manage daily logistics operations, including departure and delivery to customers.
o Proactively identify and resolve challenges and opportunities within the logistics process.
o Support customer implementation and disengagement processes.
o Collaborate with customer service escalation teams.
o Manage relationships with courier partners, ensuring timely completion of requests.
· Financial Management:
o Manage financial components of the logistics operation, including budgeting, cost control, and financial reporting.
o Identify and implement cost savings opportunities.
o Ensure budget accountability and adherence to financial guidelines.
o Analyze financial data to identify trends and areas for improvement.
· Process Improvement:
o Develop and implement process improvements to enhance efficiency and effectiveness of logistics operations.
o Continuously evaluate and optimize logistics processes to ensure cost-effectiveness and customer satisfaction.
o Create and maintain Standard Operating Procedures (SOPs) for all logistics processes, ensuring standardization and consistency.
Qualifications
· Bachelor's degree in Logistics, Supply Chain Management, Business Administration preferred
· 8+ years of experience preferred
· Experience with Tableau is desired
· Proven ability to manage financial components of a business operation
· Excellent analytical and problem-solving skills
· Travel Expectations: 10-15%
Anticipated salary range: $89,000 - $127,200
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
· Medical, dental and vision coverage
· Paid time off plan
· Health savings account (HSA)
· 401k savings plan
· Access to wages before pay day with myFlexPay
· Flexible spending accounts (FSAs)
· Short- and long-term disability coverage
· Work-Life resources
· Paid parental leave
· Healthy lifestyle programs
Application window anticipated to close: 10/18/26
· If interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.
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