Are you passionate about travel and sales/customer service? Starr Tours , one of the nation's largest privately owned motorcoach charter and tour companies, is seeking a talented and detail-minded individual to work as a Travel Advisor in our Public Tours Division. This individual will be an integral part of our highly experienced Tour Division, responsible for selling and servicing over 50 one-day excursions and 85 multi-day vacations each year. Trips range from quick getaways to Broadway and Lancaster, to longer trips to destinations like Cape Cod, Nashville, and even a 27-day cross-country tour.
Position: Travel Advisor - Motorcoach Tours
Location: Fairless Hills, PA
Schedule: Full-time, Monday to Friday, 8:30am-5pm
Experience in sales, service, or administration
Great customer service skills
Attention to detail and strong organizational skills
Effective communication skills — written, verbal/phone, and electronic
Patience, kindness, and the ability to multi-task in a fast-paced environment
Comfort with computers and basic accounting/math
Self-motivation and excellent work ethic
A love of travel and interest in learning about new destinations — personal travel experience and familiarity with popular domestic destinations is a plus
On any given day, you may find yourself making outbound calls to past travelers, fielding incoming calls from marketing efforts, calling clients for meal selections or payments, answering questions, proofing advertisements, processing mail, or helping out around the office. You won't be bored!
Starr's culture is one where everyone pitches in to help in other areas of the business when needed. There are great opportunities to learn and gain experience outside your regular role — from special projects and new ventures, to attending trips, to jumping in to assist a Tour Director or Driver with a question.
$18–$19 per hour, commensurate with experience
Paid time off and paid holidays
Medical/dental benefit coverage
Group term life insurance
Employee-contributed 401(k) plan
Generous discounts on all tour products
Starr Bus Charter & Tours is a third-generation, family-owned motorcoach company that has been serving the Mid-Atlantic region since 1947. We provide charter, tour, and transportation services to corporations, universities, athletic organizations, and leisure groups across Pennsylvania, New Jersey, Delaware, and New York.
If you're ready to embark on a rewarding career in the travel industry, submit your resume and cover letter to be considered for this exciting opportunity at Starr Bus Charter & Tours.
To be considered for this position, we kindly request that applicants meet the following requirements:
Excellent customer service and communication skills (written, verbal/phone, and electronic)
Prior experience in customer service or sales roles, preferably in the tourism industry
Strong problem-solving abilities to address customer inquiries and concerns
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong computer skills and ability to perform basic math calculations
Ability to work independently and as part of a team to achieve sales targets
General knowledge of travel and domestic destinations
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